Geneva has sent two emails announcing the change to all organizations participating in the retirement plan, and we sent an email to all administrators/treasurers who process electronic payments. We mailed a letter announcing the change to every church and church related organization participating in the retirement plan.
NWPS will also email every participating organization, and all administrators/ treasurers who process electronic payments with an announcement that the new portal has gone live. NWPS will also send an announcement when the old portal closes.
If you did not receive any announcement of this change, please contact Geneva at 800-789-8765 or email@example.com to verify that we have the correct email for you and the current address for your employer. If you have opted out of our communications, it may be prudent to opt back in so that you receive the latest updates on Geneva’s benefit plans and services.