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Faqs

How can you access your retirement account?

You can access your retirement plan with Geneva through Fidelity's NetBenefits platform online or through the NetBenefits app. For assistance logging in to your account, please call Fidelity at 800.343.0860. Fidelity representatives are available M-F 8:30 am to...

I’ve worked at my church for years. What happens if I want to add a product or service now?

This needs to be coordinated with Geneva and your employer. There may be voluntary products for which you are eligible. Call us to discuss at 678.825.1260.

How soon may I be covered or participate after enrollment?

Geneva products begin the first of the month after your month of employment (or after approval if enrollment occurs well after your date of hire).

What happens to my insurance benefits when I retire or terminate from employment?

Life and Disability insurance offer portability to a new employer or conversion to individual insurance policies.

How do I sign up for counseling for pastors’ wives (Cherish)?

Signing up for Cherish is easy. Our counseling providers have a list of all ordained PCA teaching elders in their database. Visit genevabenefits.org/cherish, and select the counseling provider of your choice. Once you complete their intake form, one of their...

Who is eligible for financial assistance through the Relief Fund?

The Relief Fund is a ministry of the Presbyterian Church in America (PCA). Qualified recipients include PCA pastors and their wives as well as PCA church/ministry staff.

What type of support is available through the Relief Fund and who does it serve?

The Relief Fund provides long-term (6 months or greater) and short-term (less than 6 months) financial assistance as well as access to affordable Christian counseling. Access to affordable Christian counseling is made available to the wife of any PCA Teaching Elder...

How can I support the Relief Fund?

The Relief Fund depends on the support of generous individuals and churches. You can make an individual gift online at genevabenefits.org/give or equip your church to take a special offering to support our PCA church servants in need. Learn more at...

How can I apply for relief?

Qualified individuals (PCA pastors, widows, and ministry staff) can apply for relief assistance online. Visit genevabenefits.org/applyrelief

What is Social Security?

Watch this short video:

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